SHIPPING POLICY

Thank you for choosing Fohepta Plus. We aim to make your ordering and delivery experience as simple and convenient as possible.

ORDER PROCESSING

Orders are usually processed within 1–2 business days after your order information has been successfully received and confirmed.

Please make sure your name, phone number, and delivery address are correct and complete to avoid delays.

SHIPPING & DELIVERY

We offer delivery to supported locations across the Philippines.

Estimated delivery time may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Typical delivery estimates:

• Metro Manila: approximately 2–5 business days
• Provincial Areas: approximately 3–7 business days
• Remote Areas: delivery may take longer

FREE SHIPPING

Eligible Fohepta Plus orders may receive FREE SHIPPING as part of our current promotion.

Any applicable shipping fee, if required, will be clearly shown during checkout before you complete your order.

DELIVERY DELAYS

While we always aim to deliver your order as quickly as possible, occasional delays may occur due to:

• High order volume
• Courier delays
• Severe weather
• Holidays
• Incorrect or incomplete delivery information
• Remote delivery locations

If your order is taking longer than expected, please contact our customer support team so we can assist you.

INCORRECT DELIVERY INFORMATION

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because of an incorrect address, incomplete contact information, or an unreachable phone number, additional delivery time or charges may apply.

DAMAGED OR INCORRECT ORDERS

If you receive a damaged package, incorrect product, or missing item, please contact us as soon as possible.

We recommend providing your order details and clear photos of the package/product so our support team can review the issue quickly.

NEED HELP WITH YOUR ORDER?

For questions about shipping, delivery, or your order, please contact:

Email: support@foheptaplusph.com

Our customer support team will be happy to assist you.